Note: To determine your true size, measure yourself snugly preferably unclothed and wearing a bra that fits. The size chart above acts as a general guide. Please note that there may be slight variance based on the style and fit of each item.
All products are subject to availability. Once an order is placed you will receive an email confirmation containing the details of your order. Upon your order being approved and processed for shipment, you will receive a second email containing your tracking number along with confirmation that your order has been dispatched.
While we make every effort to only display items that are currently in stock and available to ship there may be instances from time to time where we run out of stock in an item. In these instances your item will be canceled and you will be notified by a member of our customer service team. Items in your shopping basket are not reserved and may be purchased by other customers.
Our goal is to deliver your purchase as quickly as possible. All orders will be shipped on business days (Monday through Friday, excluding holidays) unless notified by our customer service team. All orders have a processing time of one to two business days if the merchandise is in stock. The exact shipping cost for your order will be added and displayed at checkout.
Once an order has been placed on our website we are unable to modify or cancel the order for any reason. Please refer to our return policy and return your purchase once you have received your order if you wish to return or exchange an item.
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
PRICING AND PAYMENT OPTIONS
All prices displayed on our website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will consider the order canceled. We accept the following forms of payment for online purchases:
American Express, MasterCard, Visa (via PayPal)
The transaction will be charged to your credit card only after we have verified your card details, received credit authorization, confirmed stock availability, and your order is ready to be shipped. Your credit card will not be charged at the time you submit your order.
You may choose to receive our periodic newsletter to learn about new merchandise, trends, promotions, sales and discounts. You do not have to register with www.aijek.com to receive these email notifications. You may opt out of this subscriber list at any time.
SHIPPING WITHIN SINGAPORE
Orders placed within Singapore will be shipped by door to door delivery or Singpost service based on the company's discretion. Once your order has been processed for shipment, you will receive an email containing your tracking number along with confirmation that your order has been dispatched.
Deliveries will usually arrive within 3-5 working days.
SHIPPING OUTSIDE OF SINGAPORE
Once your order has been processed for shipment, you will receive an email containing your tracking number along with confirmation that your order has been dispatched.
Deliveries will usually arrive within 5-10 working days depending on the region.
Normal: Free for purchases above $500 (3-5 working days)
Normal: $15 for purchases below $500 (3-5 working days)
Express: $35 (1-2 working days)
OUTSIDE OF SINGAPORE
Normal: Free for purchases above $500 (5-10 working days)
Normal: $50 for purchases below $500 (5-10 working days)
Express: $120 (1-3 working days)
All orders require a signature upon receipt.
We are unable to redirect orders once items have been dispatched.
For all shipping related matters, please contact our customer service team at email@example.com
Exchanges are accepted within 5 days of receipt. Exchanges for a different style or size are subject to availability. Due to the select nature of our merchandise, Aijek regrets that we cannot guarantee availability of merchandise for exchanges. There may be instances from time to time where we run out of stock in an item. In these instances, a credit note will be issued with a validity of 1 year. If the item purchased has been specifically customised or made as a one-off as informed by our customer service team, no exchange or returns will be made on such products. Only a one time exchange is allowed.
We do not accept returns for both local and international orders. We want you to be satisfied with your purchase. If you are not satisfied with your purchase, a credit note will be issued with a validity date of 1 year.
Local Return Within Singapore: You will be responsible for costs of return postage. Optionally, you may choose to drop the return merchandise at our office by contacting our customer service team in advance for details. Reasonable effort should be made to have the merchandise returned to us within shipping duration of 3-5 working days.
International Return: You will be responsible for costs of return postage. Reasonable effort should be made to have the merchandise returned to us within shipping duration of 10-12 working days.
Please note that merchandise returned does not guarantee the item is accepted for exchange or credit note if the merchandise does not comply with the conditions below:
Apparel must be returned new, unused and unaltered with all manufacturers tags attached. Any special packaging or attachments that was included with your item(s) must also be returned or a restocking fee may be deducted from the amount of your refund.
Only items purchased from www.aijek.com will be accepted for return.
Sale items purchased at a clearance discount are ineligible for exchange or credit note.
Once your package has been received at Aijek, you will be contacted by our customer service team. Should the item be exchanged for a merchandise in stock, it will be processed and shipped within 3-4 business days after we have received your return package.
All items undergo strict quality control standards before they are shipped to customers. Should you receive an item that is not in perfect condition please contact customer care immediately.
We reserve the rights to review each exchange / return on a case by case basis.
For all return / exchange related matters, please contact our customer service team at firstname.lastname@example.org
ONLINE ORDER ASSISTANCE
For additional assistance concerning our online store or your online purchase, please contact us via email at email@example.com
1. Q: Do you ship internationally?
A: We ship worldwide. If you are unable to locate the country of choice for your shipment, or have questions regarding shipping charges, please contact our customer service team at firstname.lastname@example.org
2. Q: Do I have to pay sales tax?
A: For all shipments within Singapore, prices listed includes a 7% Goods and Services Tax. For all international shipments, customers are subject to their respective sales tax.
3. Q: How do I locate a style not featured on website?
A: You may contact customer care at email@example.com
4. Q: The item I want is sold out. Will you restock? If so, can you notify me when you replenish the inventory?
A: We periodically re-stock select items on the site. To hear about new inventories, please sign up for our mailing list to receive e-mail notifications of re-stocking and new styles. Optionally please email our customer care at firstname.lastname@example.org for details on the item you wish to purchase.
5. Q: Can I add something to my order?
A: If you had to add merchandise to your order after the order is placed, you must place a new order for the additional merchandise. We will do our best to ship these orders together. At times, however, we will not be able to accommodate this circumstance and will have to ship separately.
6. Q: Can I use two credit cards to pay for one item?
A: For technical purposes, only accept one credit card per purchase.
7. Q: I accidentally cut off the hang tag from my dress, but I want to exchange it. Can I still send it back?
A: Unfortunately, we cannot accept any returns or exchanges on items where the label or hang tag has been removed or altered in any way.
8. Q: I bought my dress two months ago, but the zipper is stuck. Can I return / exchange it?
A: Unfortunately, we cannot accept any returns on merchandise purchased nor exchanges that exceed 5 days from receipt of package. All items undergo strict quality control standards before they are shipped to customers. Should you receive an item that is not in perfect condition please contact customer care immediately. Should you need advice on any alteration matters please contact our customer care team at email@example.com
Aijek provides this site and related services subject to the following terms and conditions of use (the "Site" Terms). By accessing, browsing or using this Site you agree to follow and be bound by these Site Terms and all applicable law.
LICENSE, SITE ACCESS AND USE
We grant you limited license to make personal use of this Site. All content on this site (including, without limitation, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code software, as well as the selection arrangement thereof), is exclusive property of and owned by Aijek or its content providers and is protected by trademark and other applicable laws. You may access, copy, download and print the material contained on the site for your personal and non-commercial use, provided you do not modify or delete any trademark or other proprietary notice that appears on the material you access, copy, download or print. The grant to you of a limited license to use this Site does not include any right to: (a) resell or commercial use of this Site or any of the contents of this site; (b) modify, adapt, translate, reverse engineer, decompile, disassemble or convert into human readable form any of the contents of this Site not intended to be so read, including use of or directly viewing the underlying HTML other code from this site except as interpreted and displayed in a web browser; (c) copy, imitate, mirror, reproduce, distribute, publish, download, display, perform, post or transmit any of the contents of this Site (including any Aijek trademarks) in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise; (d) collect and/or use any product listings or descriptions; (e) make derivative use of this Site and any of the contents of this Site; or (f) use any data mining, bots, spiders, automated tools or similar data gathering and extraction methods, directly or indirectly, on the contents of this Site or to collect any information from this Site or any other user of this Site.
You may not use contact information provided on the site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper working of the site or to surreptitiously intercept any system, data or personal information from this Site. You agree not to interrupt or attempt to interrupt the operation of the site in any way.
We are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on the material on this Site is at your own risk. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on this Site. You agree that it is your responsibility to monitor changes to this Site.
When you visit this Site, or send us emails, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this Site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such agreements, notices, disclosures or communications be in writing.
If your use of this Site requires setting up an account and/or password(s), you are solely responsible for maintaining the confidentiality of your account and password(s) and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you register on this Site, you agree that any information you provide to us will be current, accurate and complete. Aijek will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Aijek or another party due to someone else using your account and/or password either with or without your knowledge. You agree to notify Aijek immediately of any unauthorized use of your account and/or password(s), or other breach of security.
ORDERS AND PRICE
The information on this Site does not constitute a binding offer to sell products described on this Site. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, in our sole discretion, even after your receipt of an order confirmation or after your credit card has been charged. You may not purchase any item from this Site for resale by you or any other person, and you may not resell any item purchased from this Site. The prices displayed on the site are quoted in U.S. dollars. In the event a product is listed at an incorrect price, we have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed or your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account.
Images of people, places and/or products posted on this Site are either the property of Aijek, or are used with express permission to Aijek. Unless otherwise noted, all content included on this Site, including images, illustrations, designs, icons, photographs, video clips and written and other materials is the property of Aijek or its content suppliers and is protected by Singapore and international trademark laws. The compilation of this Site is the exclusive property of Aijek and is protected by Singapore and international trademark laws. Any unauthorized use of any content or materials on this Site is strictly prohibited and may violate trademark laws, and/or the laws of privacy, publicity, and/or communications regulations and statutes. Any use of the materials or content on this Site can only be made with the prior written and express authorization of Aijek. For further information on how you may obtain authorization to use any materials or content on this Site, please contact Aijek at the contact provided on this Site.
All trademarks, trade dress and service marks and their respective designs and/or logos on this Site are trademarks or registered trademarks of Aijek or its affiliates. Aijek and its affiliates' trademarks and/or trade dress may not be copied, imitated or used, in whole or in part, without the prior written permission of Aijek. In addition, all page headers, custom graphics, button icons, and scripts are trademarks and/or trade dress of Aijek, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Aijek. All other trademarks, registered trademarks, product names and company names or logos used on this Site are the property of their respective owners. You may not use any trademarks, trade dress, service marks or intellectual property of Aijek or its affiliates, nor may you place any meta tags or any other "hidden text" utilizing Aijek's or its affiliates' names, trademarks, or product names without our express written consent.
MATERIAL YOU SUBMIT
LINKS TO OTHER SITES
This Site may contain links to other Web sites. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites or any products or services that may be offered through those or any other sites. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites and Aijek is not responsible for any losses, damages or other liabilities incurred as a result of your use of any linked sites.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This Site including its content is provided by Aijek on an as-is basis without warranties of any kind (expressed or implied), and all warranties are disclaimed. Aijek makes no representations or warranties that this Site or its content is free of errors, makes no warranties that this Site or its server(s) are free of harmful components or viruses even if Aijek has been advised of possible damages arising, and is not responsible for errors or omissions relating to pricing, text, or any other content on this Site. Use of this Site is at your own risk.
Notwithstanding any of these Site Terms, we reserve the right, without notice or attendant liability, and in our sole discretion, to terminate your license to use this Site and to block or prevent your future access to and use of this Site for any reason or no reason. If we do terminate, you will continue to be personally liable for any orders that you place or charges or other liabilities that you incurred prior to termination. Termination will not waive or affect any other right or relief to which we may be entitled, at law or in equity and, if we do terminate your license to use this Site, these Site Terms will continue to apply.
By accessing, browsing or using this Site, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these Site Terms and any dispute of any sort that might arise between you and Aijek or its affiliates. Regardless of where you access this Site, you agree that any action at law or in equity arising out of or relating to these Site Terms or any product or service offered or displayed on this Site shall be filed and adjudicated only in the courts located in Singapore, and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding between you and Aijek or any of its affiliates.
SITE POLICIES, MODIFICATION AND SEVERABILITY
If you have any questions or suggestions regarding our Site Terms, please contact us at our corporate office by emailing us at firstname.lastname@example.org
INFORMATION COLLECTION & USE
When you subscribe to our mailing list for either email subscription or postal promotions we collect information from you. The purpose of the subscription is to gather details so that we can provide you with up to date and suitable information on our products and services that you have requested from us. If you place an order to make a purchase from us, we request certain personal and financial information from you including, but not limited to, your name, email address, phone number, shipping address, and credit or debit card details (number, expiration date, etc.). We use this information to process, fraud check, bill and fill your orders. If we have trouble processing an order, we will use this information to contact you. Aijek is the sole owner of the information collected on www.aijek.com.
SPECIAL OFFERS AND UPDATES
If you choose to order a product or service from us through our site, unless you choose to unsubscribe, we will occasionally send you information on products, services, special offers and/or promotions.
CHOICE AND OPTING OUT
We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email. However, you can unsubscribe from our mailing list. We will not sell your personal details to any database companies. Should you choose to have your name and personal data removed from our database, please send an email to email@example.com
AGGREGATE INFORMATION (NON-PERSONALLY IDENTIFIABLE)
We share aggregated demographic information about our user base with our agents, including agencies or third-party vendors used to aggregate demographic information, provide marketing analysis and consult on advertising strategies. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
LINKS TO OTHER SITES
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can email us at firstname.lastname@example.org